Job Description

Supervisor Position

Supervisors are responsible for the complete operation of designated areas. Work with Terminal/Department management and associates to drive sales and ensure high levels of customer service.

Responsibilities:

• Manage the store in the absence of management, demonstrating outside sales and customer service skills.
• Supervise beauty sales associates in generating sales, store housekeeping, loss prevention, merchandising, pricing, cash register operations (POS).
• Adhere to U.S. Customs regulations and all company policies and procedures.
• Ensuring client concerns are solved professionally.
• Administer coaching & counseling, corrective actions, and proper documentation to associates when needed.
• Act as role models of professionalism, ethical behavior and effective decision making at all time.
• Delegating tasks and following-up to ensure task completion.
• Observing and providing feedback of Associate performance.
• Motivating associate to perform at a high level.
• Training employees to interact with clients in a professional manner.

Education & Experience:

• Minimum of three (3) years of retail experience.
• Minimum of (2) years' experience in the beauty/cosmetics industry.
• Minimum of one (1) year of supervisor/manager experience in the beauty/cosmetics industry.
• Minimum of one (1) year of previous customer service or selling experience.
• Ability to work in fast-paced environment.
• Excellent Interpersonal Skills (examples are: active listening, verbal communication, assertiveness).
• Bi-lingual skills a plus (Spanish, Arabic, Chinese, French, Italian, Korean, Japanese, Russian, Portuguese, Turkish).

Requirements:

• Must present professional appearance while interacting with clients.
• Must be team oriented.
• Must participate in semi-annual inventory.
• Must pass airport security background check.

Physical Requirements:

• Must be able to lift up to 25lbs.
• Must be able to stand and/or walk for eight hours per shift.
• Must be able to bend, kneel and stoop.

Benefits:

• Medical
• Dental
• 401K
• Paid time off
• Merchandise Discounts

Employment is contingent upon successful completion of Port Authority Security Background check, driver's test and passing a physical to obtain a medical card for the Department of Transportation. US Veterans are highly encouraged to apply. To ensure that we continue to hire competent, ethical and trustworthy individuals, all candidates will be required to complete a thorough Port Authority Security background check and Driving Record prior to receiving any final offer of employment. We are an Equal Employment Opportunity Employer.

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