Job Description

The eDiscovery and Surveillance team within Macquarie provides technology and services to retain, discover, and conduct surveillance against Electronically Stored Information (ESI). As a global technology service, we partner with Legal, Compliance, Employee Relations, and Security teams across Macquarie during the eDiscovery phase of investigations. At Macquarie, our advantage is bringing together diverse people and empowering them to shape all kinds of possibilities. We are a global financial services group operating in 31 markets with 56 years of unbroken profitability. You’ll be part of a friendly and supportive team where everyone contributes ideas and drives outcomes. What role will you play? You will lead a global team of 5–10 eDiscovery Specialists responsible for delivering preservation, collection, processing, review, and production services. You will define and measure eDiscovery Service Level Agreements and manage relationships with internal and external customers. You will incorporate customer feedback into your partnership with technology, risk, and security teams to continually improve the service delivered. What you offer Minimum of 5 years’ hands-on experience with leading eDiscovery review platforms (Relativity, Nuix, DISCO), focusing on database setup, complex search construction, results validation, and designing optimized review workflows. Minimum of 2 years’ experience with TAR and analytics tools (BrainSpace, NexLP), emphasizing CAL /CMML, deduplication, email threading, review prioritization, sampling, production quality control, and privilege identification. Experience in measuring and managing service requests by tracking efficiency, reporting KPIs, resolving issues, and refining processes to improve service delivery and satisfaction. At least 2 years’ people leadership or project management experience. Flexibility to collaborate with global teams and clients, including Australia and the Philippines, on a weekly basis. We welcome applications from anyone inspired to build a better future with us. If you're excited about this role or working at Macquarie, we encourage you to apply. About Technology Technology enables every aspect of Macquarie, supporting our people, customers, and communities. We are passionate about accelerating digital transformation, connecting data and people, building platforms, and designing innovative technology solutions. Our commitment to diversity, equity, and inclusion We are dedicated to providing a working environment that embraces diversity and inclusion. As an inclusive employer, Macquarie offers equal opportunities regardless of race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, genetic information, marital status, gender identity, or other impermissible criteria. We aim to provide reasonable accommodations during recruitment and employment. Please inform us during the application process if you need support. #J-18808-Ljbffr Macquarie Bank Limited

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