Job Description
Cigna Pharmacy is seeking a dynamic and strategic leader to serve as Managing Director of Sales & Client Strategy. This role is responsible for driving client acquisition and retention strategies across Cigna's U.S. Commercial buying groups, managing broker relations, leading competitive intelligence efforts, and overseeing pharmacy sales and account management for large employer accounts. Key responsibilities include:
- Developing market-driven strategies in collaboration with key internal stakeholders.
- Leading a team focused on competitive analysis, pricing strategy, and growth initiatives.
- Managing the Producer Relations Team to strengthen partnerships with consultants and brokers.
- Overseeing sales and account management for large employer clients, ensuring exceptional service and strategic consultation.
- This highly visible role requires strong executive presence, deep industry relationships, and the ability to influence across a complex stakeholder landscape.
RESPONSIBILITIES:
- Lead Cigna Pharmacy’s broker relations, large employer accounts business development, and pharmacy sales strategy, driving growth and retention across diverse markets and funding types.
- Partner with executive leadership across Pharmacy and U.S. Commercial to align on integrated sales strategies, client acquisition, and retention initiatives.
- Build and deepen strategic relationships with national pharmacy consultants and brokerage firms, developing firm-specific engagement roadmaps to expand influence and optimize the client buying journey.
- Direct a team of pharmacy strategy specialists to identify and execute high-impact initiatives that support net new client growth, persistency, and product penetration.
- Collaborate with underwriting, proposals, legal, marketing, and account management teams to streamline deal strategy, simplify contracting, and enhance the sales and renewal experience.
- Leverage national sales teams to drive integrated medical and pharmacy growth, including carve-in strategies for key buying groups.
- Champion cross-functional collaboration with Evernorth and U.S. Commercial Consultant Relations teams to ensure cohesive execution of shared goals.
- Maintain oversight of business performance metrics, including market trends, producer productivity, and buying group effectiveness, aligned with KPIs and strategic objectives.
- Provide executive leadership on special projects that fall outside traditional structures, fostering innovation and enterprise-wide problem-solving.
- Create and implement scalable processes to improve operational efficiency and support long-term strategic goals.
- 30-40% travel
REQUIRED SKILLS:
Bachelor’s degree preferred; advanced degree or PharmD highly desired.
Seasoned, respected leader with a minimum of 10+ years of experience in healthcare and or pharmacy benefit management industry.
Detailed understanding of pharmacy pricing deal structures as well as supply chain economics gained by work experience at a healthcare/pharmacy benefit management or consulting organization.
7+ years leading and managing sales team(s) at a buyer group and/or market level.
Broad knowledge, expertise and proficiency in all aspects of sales distribution, health care, external broker and customer / client relationship management.
Ability to be an influential business leader who can impact and garner support from matrix partners across the Enterprise.
Adaptable, flexible and able to lead the organization through transformation; proven track record of delivering results that are high quality, profitable and sustainable.
Deep experience and documented success driving mutually beneficial business development efforts with clients and producers.
Strategic thinker with a track record for developing business strategies and creating innovative, yet profitable and scalable solutions to difficult problems.
Strong presentation and communication skills with an ability to interact at all levels of leadership, with technical experts, and with external clients and partners.
Demonstrated ability to drive, influence and problem-solve to conclusion across enterprise businesses and teams.
Strong analytical / problem solving, organizational and process improvement skills.
Business process mapping skills.
Strong relationship building skills, with an ability to build trusted, productive partnerships between business leaders and internal/external partners is a must.
Agility in dealing with a constantly changing business environment and areas of ambiguity.
Strong leadership competencies and a documented track record of success leading diverse, multi-disciplinary teams.
Strong work ethic and a high drive and focus. Demonstrate optimism and determination when facing challenges.
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 224,200 - 373,600 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus and long term incentive plan.
We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group .
About Cigna Healthcare
Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
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Job Tags
Work experience placement, Local area, Work from home, Flexible hours,